We believe strongly that every home is unique. Each plumbing system has its own features, functions and intricacies. Various problems that arise are unique to your property, no one else’s. So when we arrive at any service call, this is the approach we take. It is an approach characterized by customization and personalization. We don’t generalize. We don’t assume that your issue is the same as another. And we don’t slap down a fixed price before we have a solid understanding of exactly what’s going on.